In the realm of healthcare, the term “patient-centric care” has become increasingly crucial. It signifies a paradigm shift in the approach to medical treatment. And it emphasizes the patient’s well-being and satisfaction as paramount. One place where patient-centric care is important is at the Healing Hospital, Chandigarh. It is famous as one of the best knee replacement hospitals in Chandigarh. Knee replacement surgery is a common orthopedic procedure. It is often necessary to relieve pain